Support

We're here to help. Reach out anytime.

Email Support

For questions, feedback, or issues with the app.

judgedeanllc@gmail.com

In-App Chat

Tap the coral chat button in the app to talk to Tempo directly. Available during business hours, with responses within a few hours outside those times.

Medical Emergency

Tempo is not a medical service. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For non-emergency medical questions, contact your cardiologist or electrophysiologist (EP).

Frequently Asked Questions

Is Tempo a medical app?

No. Tempo is a lifestyle companion for people living with AFib. It helps you track patterns, log episodes, journal your journey, and connect with someone who understands. It does not provide medical advice, diagnoses, or treatment recommendations.

Where is my data stored?

Your health data (episodes, journal entries, experiments, mood check-ins) is stored locally on your device. Chat conversations are processed through Crisp, our chat platform. See our Privacy Policy for full details.

Who am I talking to in the chat?

When you tap "Talk to Tempo," you're chatting with a real person who lives with AFib and understands what you're going through. Tempo is not a doctor and cannot provide medical advice.

How do I delete my data?

Your health data is stored locally on your device. You can delete it by clearing the app's data in your device settings or by uninstalling the app. To request deletion of chat conversation data, email judgedeanllc@gmail.com.

Is Tempo free?

Yes. Tempo is currently free to use, including all tracking features and chat support.

I found a bug. How do I report it?

Email us at judgedeanllc@gmail.com with a description of the issue and your device model. Screenshots help!